Satir workshops

Please join me on October 24th, 11:00 am - 12:30 pm Eastern, when I (Naomi Karten) will be presenting a webinar on: The Psychology of Customer Satisfaction

There is NO CHARGE to attend, and I'd really enjoy having you in my audience. Your co-workers and
team-mates are welcome to attend as well.

For a description of the webinar and registration details, go to: http://www.itmpi.org/webinars/ and scroll down to the October 24th listing.