Satir workshops

I am, for instance, no better at predicting outcomes than I ever was, unless I'm doing something I've done many, many, many times before. Of course, no one's ever done their latest project before, so project maturity might be about out-growing the naive notion that one could consistently achieve by prescribing and predicting.

But this was a huge enterprise aiming at getting even larger, targeting economies of scale....

I once calculated that if my newborn son continued growing at the rate he grew that first month, he'd outweigh the Empire State Building before he was twenty.... A lot of wineries that pre-sell everything they produce and don't aspire to get any bigger than they've ever been.... When their value outgrew the volume of all other trades, they became an ever-taller house of cards balanced on the head of a relatively ever-tinier pin.... Though this created ever more jobs for managers, it resulted in ever less space for the people populating those positions to do what people do well....

Those who embraced something less than the industrial ideal of growing to produce an ever-larger scale slime trail were marginalized during the recent run-up.

Those who might really understand are so distrusted by those who don't, they can't explain a thing to anyone else's satisfaction.... Dismal again.

Fact might be that none of us have any personal experience with 'an economy,' which doesn't exist anywhere but as a network of figments.... We thrive on 'em. Until they do us in.

Our certainty is the most curious part of our relationship with figments.... The size of the boat relative to the size of the body of water that formerly floated it puts the bailer in a weak position.... And the bucket remarkably small in comparison.

I read this week that the value of hedged instruments was estimated at perhaps ten times the annual gross world product.... Well, few understood how to value what was there before, either, but it's easier to float on a positive figment than a negative one. We love positive figments and fear the negative ones.

Maybe we only ever come close to experience the real power of collective figment certainty when the bottom falls out from under our confidently maintained fantasy because we experience real hunger then.

Projects@Work published the third installment of my Project Ethics series this morning.

Project Ethics (Part III)

There's a link back to the second installment there, too.

This series, the final installment will be posted next week, encapsulates what I've retained about project work. The distillation might make some of it hard for you to swallow, but this is how it is for me over here.... What wouldn't even register then on my innocent radar has taken central position in my understanding now.

The executive summary: Project Ethics are about choice.... Does it follow then that creating choice is the key to satisfying the ethical responsibilities of project work?

The challenge is that the choice points are cloaked, hidden from casual observation. It might even be true for you, as it most certainly has been for me, that the greater the choice point, the less it feels like one in that moment where my choice might make all the difference.

The series became a treatise on mindfulness.... The editor there likes people to leave comments, and so do I, though I don't always know how to respond to them.

This time, he unwraps what might well be the strategy behind Obama's remarkable election victory (although I did hear a Faux News commentator yesterday wondering why he only won by such a narrow popular vote margin---had his strategy been mindless, he suggested, he should have won by a much greater margin...). Anyway, this explanation (the one linked to below, not the Faux commentator's) is interesting, even if it isn't really explaining anything remarkable.

"The M&M or Motherhood and Mismatch Strategy was conceived by the American strategist, Col. John R.... The basic goal of an M&M strategy is to build support for and attract the uncommitted to your cause by framing a "motherhood" position -- i.e., a position no one can object to, like the mythical "motherhood, apple pie, and the American way" -- and then inviting your opponent in to repeatedly attack it and, in so doing, smash himself to pieces at the mental and the even more decisive moral level of conflict. Self-destruction will happen inevitably, if you can successfully induce your adversary into attacking your motherhood position in a way that exposes mismatches among the three poles of his moral triangle, defined by (1) What your opponent says he is; (2) What he really is as defined by his actions; and (3) the World he has to deal with. Whether consciously or not, I believe Obama has an intuitive feel for the moral leverage inherent in the M&M strategy and this enabled him to outmaneuver McCain and his campaign and bring them to the verge of mental and moral collapse.... I claim that while teamwork is nice and even useful, it cannot meaningfully influence outcome without using it with a broader, ProjectCommunity mindset that considers everyone who can effect and everyone effected by the effort on equal us-ness with the core team.... Even those who concede, but continue to consider the community to be comprised of 'stakeholders', over time grow to appreciate what it feels like to be considered a vampire with stakeholders stalking them.

I'm also seeing this strategy used in what feels to me to be a destructive way, though I guess any strategy that succeeds in producing an outcome I don't support might be fairly characterized as destructive.

This year, I'm not celebrating.

News yesterday from a Silicon Valley correspondent reports that PMI meetings there have swelled with attendants.... It's been several years since I attended any PM-related conference where the out-of-work PMs and PM consultant wanna-bes didn't greatly outnumber those who were there to share information.

Just yesterday, I reviewed yet another job description claiming to want someone capable of bringing projects in consistently on-time, on-budget, and on-spec.

Contracting for government work these days requires the applicant to engage in the most absurd fantasizing, as if, before work began, one could with some precision, spreadsheet hours by major task, then sign some dotted line validation of the bid's accuracy.

I thought we might have learned better by now.... What passes for professional practice in the Project Management "Profession" today wouldn't quite qualify as prostitution in most professions, and would be indictable, even convict-able in several. What went wrong?

I think the aspiration that focused upon making project management a profession on par with dentistry or occupational therapy turned it into its opposite.... More critically, where will we convince anyone chased away by all this foolishness to come back and risk doing some real discovering, some genuine skulduggery to accomplish something, anything never even imagined before?

In celebration of International Project Managers' Day, don't join in any celebration.... What we used to have to earn with every engagement, the certification to actually guide the effort, could only be bestowed afterwards, and had little currency the next time. Hired with misgivings, misunderstood, sometimes reviled most of the way, the worthy ones walked away from the successful ones with a little less than a nod of appreciation, and needed not even that!

Just before election day in 1968, a fellow in advertising who worked for Nixon wrote a newspaper ad that began, "It will be quiet on Tuesday.... It's a very special day, just for grown-ups.... on Tuesday, the shouting and the begging and the threatening and the heckling will be silenced. It's very quiet in a voting booth. And nobody's going to help you make up your mind. So - just for that instant - you'll know what the man you're voting for will do a thousand times a day for the next four years. Now it's your turn."

Later, we bought a second duck to keep the first one company, but the original wouldn't have anything to do with the late-comer, who eventually moved into the duck community in the city park. Years later, the original duck was killed by a rampaging dog.

I mention this duck because I've been deeply considering what it is that I do, and as usual, this reflection leaves me feeling like an odd duck.

Like my duck, I imprinted early on a medium of expression that few would equate to my later career(s).... Silly or serious, I have pretty much always been a songwriter.

Because of this, I have an odd-duck sense of form and style that remains mysterious, even to me.... I'd try to explain what was missing, but even to me, my descriptions sounded like so much odd-duck quacking.

What is this felt sense?... So is the craft of life.

Odd ducklings that we all are, we each imprinted early upon some primary means for expressing ourselves in the world.... No need to explain or reform, just quack like the duck you know you are.

As a songwriter, I long ago abandoned the notion that I needed to write like Frank Loesser or Dave Frishberg, both true masters.... (Dave Frishberg has an eloquent word or two to say about Songwriting.)

In business as well as in life, the desire to mimic style seems imperative under the don't re-invent the wheel doctrine.

I imagine torches and pitchforks, accusations and indictments, the righteous search for those who were supposed to be in charge and failed to properly connect us, initiating yet another round of symbolic regulations (how do you spell Sarbaines-Oxley?)... Again.

If we do, indeed, actually live in a world where we are all connected and no one's in charge, what regulating force might we depend upon?... Our choices matter more simply because we are so tightly connected and because no one is in charge.

My mother, bless her heart, has lived her life trying to get away with something, anything. I think her great grandfather was ruined in one of the late-ninteenth century financial panics, and her family's language rails a lot about the plutocrats, those who lead simply because they are wealthy.... Always trying to get away with something, apparently for the simple joy of feeling in charge.

Her sense that she is not in charge seems to encourage some of her more irresponsible actions.... Later, we learn that some critical constituent has been carrying stones in his pocket ever since, and has positioned himself squarely between our imagined efficiency and our aspired-to goal, and we cannot get there from where we've innocently positioned ourselves and our misbegotten project.... Ethics are simply choices, well-informed or poorly informed makes all the difference in a world or a project where we're all connected and no one's ever really in charge.

Then concluded that it never would work?

Well, it wasn't just them saying this, I've said it myself.

What happened to "If at first you don't succeed, try, try again?"

Not in the modern corporation, thank yew.... Looking back (and then projecting forward), I can't see a single situation, other than that time when I decided to jump out of that tree onto a steep slope and cracked a metatarsal bone where, "We tried that once and it didn't work" actually worked. What worked, or seems to have worked so far, involved a lot of "We kept trying, even though it didn't work at first." Some stubborn someone wasting time, money, and reputation on what they (and perhaps no other at first) were convinced held some potential merit, until it did.... What if they are?

"It’s not only in the United States that the ­Depression-­era tendency to “throw the bums out” looks like something less than a rational policy judgment.... In the adjacent agricultural province of Alberta, voters replaced a socialist party with a right-leaning party created from scratch by a charismatic radio preacher peddling a flighty ­share-­the-­wealth scheme, and the economy improved.... In every case, the party that happened to be in power when the Depression eased went on to dominate politics for a decade or more thereafter.

We were doing an extended engagement in NYC a few years ago and, as we often do when working there, we played what we call Broadway Roulette. Show up at Duffy Square a half hour before curtain time and see what tickets are left, buy a couple and head off to a show. We happened one evening on the revival of Kiss Me, Kate, and were delighted. This one piece (in the above YouTube video), where two hoodlums, backstage to shakedown the male lead for gambling debts "accidently" wander on stage during a performance, was the highlight of the show for me, because it reminded me that whatever truth we might nudge out at the client's shop, we needed to respect their traditions, or, more to the point, Brush Up Our Shakespeare.

Of course, it's silly that merely reciting the Bard would make the difference our clients sought, but not knowing the Bard might well prevent the change we all aspired to.

We've all been subjected to the next best thing, delivered by someone clueless about the present history supporting everything.... Change, whatever its intent, needs to be melded with the familiar status quo if it is to be meaningful and successful.

So, the next time I (even you) intend to make something different, remember to brush up on whatever amounts to Shakespeare there first. As Virginia Satir said a very long time ago, "Change rests upon the full, albeit temporary acknowledgment of the way things are."

“Meaningless work is the soul of being in the body of nothingness.”

For much of my working life, I have been a strong advocate for meaningful work.... But today, I want to sing the praises of an under-appreciated kind of work, meaningless work.

Meaningless work is an act of selflessness.... No mugging for the virtual camera, no showing off for whatever passes for company.

When I am my work and my work is me, we transcend meaning.... We, my work and I, become one, a dance of joy between hand and surface, between time and soul, between mine and mindlessness.

I labor to exhaustion, not to become exhausted.... I am not investing my time or consciously expressing myself, just being here---not there, now---not then, the purpose perfectly tautological, explaining nothing at all.... No one will long remember, not even I will notice that time and action performed in perfect silent harmony and that time, for an unmeasured moment, stopped moving in any discernible direction and simply was.... Or both sometimes.

I pose today, understanding that those who throw their rational mind between themselves and their sight might only see me working slowly, when I'm merely dancing with meaningless work, slow work.

He even blamed his own staff for not performing as he expected.

He finally proclaimed, exasperated, that “this isn’t rocket science!”... The larger problem, as I later told him, was that he was not a rocket scientist.

I suggested in my recent post, You Suck@Projects, that the lousy level of understanding in the executive suite about projects contributes a great deal --- quite probably more than any other single factor --- to the continuing poor performance of projects.... Tighten down the screws until no degree of freedom remains, then complain about how unresponsive the effort is.

Ignorance fueled by authority equals true stupidity.

This week, we’ve been watching while a Congress, clearly ignorant about even the first principles of economics, wrestles with a shit-simple decision. Distracting each other with finger pointing from atop lofty principles, insisting upon a label that misrepresents the outcome, insisting infant-like that irrelevant issues also be addressed as a part of the “solution,” then complaining that the resulting response doesn’t actually solve anything.

Where has the metaphor machine gone that managed to label a bill destined to disenfranchise a third of students No Child Left Behind?... No, it’s not just a matter of simply hitting the chosen target, rocket science is all about maintaining scrupulous attention to just how far off course you are at any point in time.... How Christian are they?

The rest of the world stands gape-mouthed as we chop the legs out from under ourselves --- and them, too.

We are no more rocket scientists than we are project managers.

This drive will take you through The Palouse country.

For centuries, tribes who’s territories bordered this region of endless rolling, silty loess hills, considered The Palouse to be neutral territory, common grazing land, a place where horses would not be stolen and war would not be waged.... Best to pay attention and use the speed control to help you go slow enough to avoid the contribution to the county.

The drive up through The Palouse is a great place to talk, and Amy and I chatted last week as we chugged through.... Is it market or marketing?

The insight that came to me in that conversation was that the very term consultant serves as a context marker, one that poorly frames what consultants actually do.

Look at the questions clients ask: How much will it cost?... This is failure for a contractor, but success for a consultant.

Taking these rather limited definitions of contractor and consultant, I claim that contractors produce first-order change while consultants produce second-order transformation, but I might be the only one in the world making this distinction. What I didn’t fully appreciate until that drive through The Palouse, was that the label consultant introduces a change context rather than a transformation one.... As I noted in my last post , we chase the old status quo first, trying to restore cows that have already escaped from the barn.

The Palouse Insight claims that the words we use to describe what we do confuse us all- client as well as consultant.... For the consultant, no two situations are similar enough to serve as template, though there are principles, meta-perspectives, which won’t make any sense to anyone except, perhaps, the practitioner.

So, consultant is a lousy label.

This drive will take you through The Palouse country.

For centuries, tribes who’s territories bordered this region of endless rolling, silty loess hills, considered The Palouse to be neutral territory, common grazing land, a place where horses would not be stolen and war would not be waged.... Best to pay attention and use the speed control to help you go slow enough to avoid the contribution to the county.

The drive up through The Palouse is a great place to talk, and Amy and I chatted last week as we chugged through.... Is it market or marketing?

The insight that came to me in that conversation was that the very term consultant serves as a context marker, one that poorly frames what consultants actually do.

Look at the questions clients ask: How much will it cost?... This is failure for a contractor, but success for a consultant.

Taking these rather limited definitions of contractor and consultant, I claim that contractors produce first-order change while consultants produce second-order transformation, but I might be the only one in the world making this distinction. What I didn’t fully appreciate until that drive through The Palouse, was that the label consultant introduces a change context rather than a transformation one.... As I noted in my last post , we chase the old status quo first, trying to restore cows that have already escaped from the barn.

The Palouse Insight claims that the words we use to describe what we do confuse us all- client as well as consultant.... For the consultant, no two situations are similar enough to serve as template, though there are principles, meta-perspectives, which won’t make any sense to anyone except, perhaps, the practitioner.

So, consultant is a lousy label.

I'm following with great interest the meltdown of the financial markets, and the curious response by investors, brokers, and regulators alike, noticing how much energy is being focused into restoring the old status quo.... We've nibbled the poison apple and the best response we seem to be able to produce is how to guarantee the future supply of poison apples. Yum!

A lot like the debate over granting war powers prior to the Iraqi intrusion, and we know how THAT turned out.

Taking this to an area I know something about, on projects there are four or five critical failure modes when it's discovered that a project's in trouble.... We've already lived for a long time with it busted.

Second, there's always a hair-on-fire urgency to do something - literally anything, probably to recover our sense of mastery and control more than to actually fix anything. Of course, the toup's flaming creates the worst possible context for deciding anything mindfully.

Third, the initial strategies for resolving always involve recovery, rather than transformation, even though recovery will only produce more of what's already proven to not work.... The belief that there is a root cause, and that finding that root cause will necessarily allow undoing the past, is the real root cause.... If not, probably not.

The conversation around 'resolving the credit crisis' is stepping into every one of these.

Often, in my experience, embracing an "Anything But That!"

Then, age-old usury laws fell out of fashion, and states went into the business of chasing each other to the bottom, promising “pay NO taxes, penalties, or fees, and charge your poorest customers whatever-the-heck you please.” There just had to be a prosperous underbelly down there somewhere.

Remember when a new company couldn’t float stock until they’d been profitable for three of the prior five years?... Why settle for a modest defined benefit amount when you could become Daddy Warbucks on steroids managing your own retirement account?

Why, indeed.

That set the stage for every mom and pop to speculate to live.... No, you didn’t speculate on stocks or buy sub-prime, you just supplemented your shrinking income, tapping the only asset you could ever call “mine.”...

Your collateral became your collateral damage.

The Feds were pre-emptively bailing out the Big Boys, the ones who’d pitched the sale, who’d grown through acquisitions ‘till they were just too big to fail. While you and I were working hard to weather wind and hail, the Feds were just too busy to help the little guys bail.

Swamped and sinking, homeless now, we’ve finally found the cure for unaffordable housing here: Can I make you a deal?

Unless you were a hedge fund jockey or a golden parachute-wearing CFO, the bankruptcy judge will order you to submit to credit counseling.

You’ll cite strategies, and competition, using buzzwords to convey
A deepening dedication to whatever it is you say.
And you’ll command, “Deliver by June,” and, “Play some musical chairs!
Just tell me the kinda resources you need, and I’ll plead for you upstairs....

(I know, I know, you won’t mention the fact
that project management ain’t on the executive track ---
while you motivate them through Hell and back.)

Then what?...
Their best laid plans usually exceed fixed cost;
they embarrass you with your boss’s boss’s boss.
You miss a strategic deadline twice
and discover your old friends aren’t quite as nice as they usta be at the club.
For you, bub, are boob of the month, moron of the quarter, and idiot of the first half-year
‘till you wonder what in the devil ever enticed you over here
when you could have positioned yourself to rise through Sales or Marketing
and left this project crap to stumble, curse, and fail,
but nooooo, you just had to hop the fastest plane on your way to the top of the top of your game.

Then you wear your career like a toilet seat crown
and nobody appreciates you hanging around.
Your project teams seem to notice your summit‘s
a pimple, a dimple, and your stock simply plummets.
‘Cause you suck at projects, you suck like parole,
you suck at the stuff you were supposed to control:
the smooth operation of these things you don’t know....
Worse, each one insists upon threatening to kill
the one who, with his sincerity pure,
proposed what then seemed just a reasonable cure.

And once you start sucking, you suck at your life,
You suck to your company, colleagues, and wife.
(Who by the way wonders why you come home so late,
stumbling between mumbling and nearly irate.)
No one ever hinted in MBA school
That an executive’s lot could be half this cruel, ... did they?
You wonder how the magic wand you once claimed
Could betray you so quickly, just whom should you blame?

But the breadth of your genius at playing this game
Simply leads you to mandate even more of the same,
’Cause you have mistaken what might well be soccer
For baseball or football, and you bet like a sucker.
You coach with the best of intentions and find
Your teams unresponsive to you and your bind.
You’re stuck with impossibles, a trussed suckling pig,
But you won’t satisfy their concerns and renege!
No, you’ll just put your head down and fearlessly charge
Another objective both fuzzy and large.

And if you’re at all like your fellow ’IOs
You’ll continue this dance until they let you go.
To merge with the mumbling executives emeritus
Who once sucked at projects but refuse to discuss
How they sucked at projects, though their teams seemed to fail,
And how you personally tried to guide them through Hell
And how if only they would have noticed how wise ...
The guidance you offered coulda won them the prize.
Instead, you have retired early to write
the book that your colleagues will stuff down at night
Attempting to do what not one of them can,
To not suck at projects again and again.

And Wylie seems interested in a three volume deal,
to be published with the fanfare certain to seal
The professional fate of whomever might read ’em,
To just suck at projects forever and ever, and ever!

I've added a new page to the PureSchmaltz blog site. See the tabs above? Click on the P-S Fan Map tab and you'll display a map. You can add your location (even a picture) and a brief comment. I invite you to map yourself here.

Thanks.

A firm respect for our most human capabilities can co-opt the folly of Fast Work.

The group slowly turned into a no-op, where a few people ever more slowly replied to some rather long postings.

A recent study might explain why Slow Work slowly dematerialized. in Online Literacy Is a Lesser Kind in the current issue of the online The Chronicle of Higher Education's Chronicle Review, Mark Bauerlein reports on Jakob Neilson's and Donald Norman's latest studies about how online content is read. ...At the top, users read all the way across, but as they proceed their descent quickens and horizontal sight contracts, with a slowdown around the middle of the page.... I continue to post rather long blog entries, which, if Nielson and Norman are correct, few of us can actually read.

Of course, there is value (for me, anyway) in creating this stuff.... But probably not you, since your reading patterns here might well employ that 'F' and so yield an 'F' in comprehension, appreciation, and retention.

This says nothing about any of us. Sure, my writing is brilliant!... The challenge is that we are coming together in a context that strongly mitigates against achieving what any of us might desire.

I'm finding ever more agency from listening to recorded books while engaging in s-l-o-w w-o-r-k. Scrape that wall, prepping for paint, and I'm in what might be the perfect context to really hear and really learn.

Log into my blog and I'm distracted by the very context within which the content resides.

I've gotta go get busy.